Live Telephone Technical Support

Think of Technical Support as an insurance policy. If your Time Matters, Billing Matters or PCLaw software stops working, you need to get it back in action fast. Some of the problems Technical Support can help you with are:

  • You cannot open Time Matters, Billing Matters or PCLaw. Your office is at a standstill.
  • You try to backup your database but it does not seem to work properly.
  • You receive an error message that you do not understand.
Read More

Updating Contacts in Smartphones

At some time after you first synchronize Time Matters Contacts with your smartphone, you may want to add to or change which fields are matched. You do that with the free utility for Time Matters Exchange Synchronization. Here you can learn how to update all the Contacts in your smartphone after making a change to the field matching using the SQL Query posted here.
Read More

Fixed Fee Billing Records

You can create AutoEntry Forms to fill in Billing records for fixed fee or flat fee services in Billing Matters. One path to greater profitability is to automate some processes and charge fixed fees for certain a la carte services. Here you see step-by-step instructions for creating the AutoEntry Forms and the trick to using them.
Read More