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1234Tips Blog

Become more productive by reading our tips for Time Matters software and related technologies.
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Read our short tips on Twitter and click on longer, illustrated tips in the Blog Posts, below.

One-liner tips and links to useful resources.
    Dozens more tips on Twitter: Click to read more or follow me on Twitter...

     

    Blog Posts with Illustrated Tips

    Thursday
    11Feb2010

    Smartphones and Time Matters - Update

    Read more information about Time Matters and smartphones. Follow links to our Webinar outline and our smartphones outline. Read about using hosted Exchange and options for the Droid

    Click to read more ...

    Saturday
    06Feb2010

    New Versions - When and Why to Upgrade

    New versions of Time Matters are released about once each year. To get an upgrade you must either have an active AMP or else buy the software at full price. Reasons to upgrade include: Links to new third-party products, improvements, new features and fixes.

    Click to read more ...

    Saturday
    06Feb2010

    Service Packs and Fixes

    Service Packs contain fixes and improvements to Time Matters. They are released between versions. After the release Version 11, you will need to have an AMP subscription in order to receive Service Packs. Any critical updates to supported versions will be made available to everyone.

    Click to read more ...

    Saturday
    06Feb2010

    Free Online Training and Help

    As an AMP subscriber, you receive free Anytime Training form LexisNexis University, access to the CIC Solutions Forums, and access to the online Service Center offering FAQs, how-to's and white papers by CICs.

    Click to read more ...

    Saturday
    06Feb2010

    Live Telephone Technical Support

    Think of Technical Support as an insurance policy. If your Time Matters, Billing Matters or PCLaw software stops working, you need to get it back in action fast. Some of the problems Technical Support can help you with are:

    • You cannot open Time Matters, Billing Matters or PCLaw. Your office is at a standstill.
    • You try to backup your database but it does not seem to work properly.
    • You receive an error message that you do not understand.

    Click to read more ...

    Saturday
    06Feb2010

    Step-by-Step Guides from Active Practice

    When you buy or renew an Annual Maintenance Plan through us, you receive Step-by-Step guides to upgrading Time Matters / Billing Matters at no charge. These guides provide in-depth advice and instructions that go well beyond the LexisNexis installation guides for new versions. These and other guides are available on our Guides Page.

    Click to read more ...

    Thursday
    28Jan2010

    Preventing Time Matters Crashes

    Updated on Tuesday, February 9, 2010 at 10:13PM by Registered CommenterWells Anderson

    Time Matters crashes can be caused by the performance settings in Windows XP, and, to a lesser extent, in Vista and Windows 7, They do not tend to damage data but can cause the loss of unsaved changes and are annoying. I recommend that every Windows XP computer running Time Matters should have the settings described here.

    Click to read more ...

    Monday
    25Jan2010

    Updating Contacts in Smartphones

    At some time after you first synchronize Time Matters Contacts with your smartphone, you may want to add to or change which fields are matched. You do that with the free utility for Time Matters Exchange Synchronization. Here you can learn how to update all the Contacts in your smartphone after making a change to the field matching using the SQL Query posted here.

    Click to read more ...

    Friday
    18Dec2009

    Fixed Fee Billing Records

    You can create AutoEntry Forms to fill in Billing records for fixed fee or flat fee services in Billing Matters. One path to greater profitability is to automate some processes and charge fixed fees for certain a la carte services. Here you see step-by-step instructions for creating the AutoEntry Forms and the trick to using them.

    Click to read more ...

    Tuesday
    15Dec2009

    Merge Templates Broken after Windows Update

    Here is a fix for an issue that may occur after updating Windows XP. The symptom is that your Merge Templates do not work. You get these error messages: "Word cannot start the converter mswrd632.wpc" and "Unable to open the Specified Merge Form File". You may be able to fix it with this Registry patch.

    Click to read more ...