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10-Day Return Privilege
If you request a refund within ten days after the shipping date of an Active Practice product, Active Practice will refund your money for any reason subject to these terms and conditions.
Refund of the full purchase price, less shipping and handling, of a single
Active Product is available one time to the original purchaser. No refund is
available under
this Guarantee if
the Licensee
or any employee or partner of the firm of the Licensee has previously
returned
any Active Product.
You may request a full refund under this Ten (10) Day Return Privilege Guarantee, less shipping and handling, by contacting Active Practice at 800.575.0007 or at return@activepractice.com or at 5200 Willson Road, #150, Edina, MN 55424, to obtain an RMA number. You may qualify for a refund in one of two ways: 1) If you received no physical shipment, then send to Active Practice via US Mail, or other carrier, using a method that provides proof of delivery, a written, signed request for a refund together with dated proof of purchase acceptable to Active Practice; 2) If you received a physical shipment, then send (a) dated proof of purchase acceptable to Active Practice, (b) a written, signed request for a refund, (c) the Active Product and (d) the RMA number clearly appearing on the outside of the package using a shipment method that provides for proof of delivery. If you received a physical shipment, include the media, all manuals, materials, and packaging. In either case, you are required to uninstall the Active Product, delete the Active Product from all writable media, destroy every backup copy of the Activate Product, and ensure that your request and any returned Active Product are sent to Active Practice within ten (10) calendar days of the Shipping Date, defined as (a) the date on which Active Practice or its agent shipped the physical Active Product, or (b) the date that Active Practice or its agent electronically sent the Active Product, or (c) the date that the customer electronically initiated downloading of the Active Product, whichever is earliest. Also ensure that your request and any returned materials are delivered to Active Practice no later than fifteen (15) calendar days after the Shipping Date as defined above. You will receive a full refund less shipping and handling if you have fully complied with these return requirements
There is no Ten Day Return Privilege, and such Privilege shall be deemed null and void, if there is any evidence of an attempt to remove the Active Product serial number, decompile, reverse engineer, modify, develop derivative products from, or otherwise violate the Active Product License Agreement.
You may request a full refund under this Ten (10) Day Return Privilege Guarantee, less shipping and handling, by contacting Active Practice at 800.575.0007 or at return@activepractice.com or at 5200 Willson Road, #150, Edina, MN 55424, to obtain an RMA number. You may qualify for a refund in one of two ways: 1) If you received no physical shipment, then send to Active Practice via US Mail, or other carrier, using a method that provides proof of delivery, a written, signed request for a refund together with dated proof of purchase acceptable to Active Practice; 2) If you received a physical shipment, then send (a) dated proof of purchase acceptable to Active Practice, (b) a written, signed request for a refund, (c) the Active Product and (d) the RMA number clearly appearing on the outside of the package using a shipment method that provides for proof of delivery. If you received a physical shipment, include the media, all manuals, materials, and packaging. In either case, you are required to uninstall the Active Product, delete the Active Product from all writable media, destroy every backup copy of the Activate Product, and ensure that your request and any returned Active Product are sent to Active Practice within ten (10) calendar days of the Shipping Date, defined as (a) the date on which Active Practice or its agent shipped the physical Active Product, or (b) the date that Active Practice or its agent electronically sent the Active Product, or (c) the date that the customer electronically initiated downloading of the Active Product, whichever is earliest. Also ensure that your request and any returned materials are delivered to Active Practice no later than fifteen (15) calendar days after the Shipping Date as defined above. You will receive a full refund less shipping and handling if you have fully complied with these return requirements
There is no Ten Day Return Privilege, and such Privilege shall be deemed null and void, if there is any evidence of an attempt to remove the Active Product serial number, decompile, reverse engineer, modify, develop derivative products from, or otherwise violate the Active Product License Agreement.
