Annual Maintenance Plan: Advice & Info

Related Updates - 5/3/2010:

AMP Policy Change and Recommendations - Click for more...

Time and Billing Options - Click for more...

Table of Contents - AMP Advice and Info

To assist you in understanding your choices and new changes, these articles provide both short answers and detailed analysis of the Annual Maintenance Plan (AMP) for LexisNexis Time Matters, Billing Matters and PCLaw software.

Q and A (Ultra-short version)

• Why should you pay for an Annual Maintenance Plan (AMP)?
  It keeps your software current and it acts like an insurance policy.

• I don't want support. Why buy this AMP?
  It costs money to maintain things. Technology is always changing. You need the AMP to stay current. Plus you get online training and help if you have a problem.

• What is in the AMP?
  It is an annual subscription that covers new version upgrades, Service Packs, live telephone support, and online help.

• Why should you buy through Active Practice?
  If you buy through us, you receive our detailed, illustrated guides to new versions and Service Packs. Our guides go well beyond the standard instructions and information on preparing for and performing upgrades. Plus we offer free Webinars to explain new features and answer your questions.

• How do I buy or renew an AMP?
  Just call us and we will place your order with LexisNexis. You will be billed at the end of the month. Your AMP starts within a day and continues for 12 months counting from the first of next month.
  Call 800.575.0007 or click here to send us an e-mail...