1234Tips on Time Matters

Smartphones and Time Matters - Update

2010-02-11T16:58:04Z

Read more information about Time Matters and smartphones. Follow links to our Webinar outline and our smartphones outline. Read about using hosted Exchange and options for the Droid

New Versions - When and Why to Upgrade

2010-02-07T03:08:13Z

New versions of Time Matters are released about once each year. To get an upgrade you must either have an active AMP or else buy the software at full price. Reasons to upgrade include: Links to new third-party products, improvements, new features and fixes.

Service Packs and Fixes

2010-02-07T02:57:00Z

Service Packs contain fixes and improvements to Time Matters. They are released between versions. After the release Version 11, you will need to have an AMP subscription in order to receive Service Packs. Any critical updates to supported versions will be made available to everyone.

Free Online Training and Help

2010-02-07T01:54:00Z

As an AMP subscriber, you receive free Anytime Training form LexisNexis University, access to the CIC Solutions Forums, and access to the online Service Center offering FAQs, how-to's and white papers by CICs.

Live Telephone Technical Support

2010-02-07T01:24:00Z

Think of Technical Support as an insurance policy. If your Time Matters, Billing Matters or PCLaw software stops working, you need to get it back in action fast. Some of the problems Technical Support can help you with are:

You cannot open Time Matters, Billing Matters or PCLaw. Your office is at a standstill.
You try to backup your database but it does not seem to work properly.
You receive an error message that you do not understand.

Step-by-Step Guides from Active Practice

2010-02-07T00:40:00Z

When you buy or renew an Annual Maintenance Plan through us, you receive Step-by-Step guides to upgrading Time Matters / Billing Matters at no charge. These guides provide in-depth advice and instructions that go well beyond the LexisNexis installation guides for new versions. These and other guides are available on our Guides Page.

Preventing Time Matters Crashes

2010-01-28T21:30:17Z

Time Matters crashes can be caused by the performance settings in Windows XP, and, to a lesser extent, in Vista and Windows 7, They do not tend to damage data but can cause the loss of unsaved changes and are annoying. I recommend that every Windows XP computer running Time Matters should have the settings described here.

Updating Contacts in Smartphones

2010-01-25T20:59:29Z

At some time after you first synchronize Time Matters Contacts with your smartphone, you may want to add to or change which fields are matched. You do that with the free utility for Time Matters Exchange Synchronization. Here you can learn how to update all the Contacts in your smartphone after making a change to the field matching using the SQL Query posted here.

Fixed Fee Billing Records

2009-12-18T23:45:39Z

You can create AutoEntry Forms to fill in Billing records for fixed fee or flat fee services in Billing Matters. One path to greater profitability is to automate some processes and charge fixed fees for certain a la carte services. Here you see step-by-step instructions for creating the AutoEntry Forms and the trick to using them.

Merge Templates Broken after Windows Update

2009-12-15T22:07:27Z

Here is a fix for an issue that may occur after updating Windows XP. The symptom is that your Merge Templates do not work. You get these error messages: "Word cannot start the converter mswrd632.wpc" and "Unable to open the Specified Merge Form File". You may be able to fix it with this Registry patch.

Smartphones and Time Matters

2009-12-15T03:23:11Z

No mobile phone or smartphone has emerged as the clear winner of the "works best with Time Matters" honors. But our mindmap or outline should help you narrow the choices in search of the smartphone that is best for you.

Contact and Matter Code Reports

2009-12-11T16:55:49Z

Here are 4 reports you may download for free. They group Contacts or Matters by Classification Code. These reports are useful for Year End and periodic comparisons of new Client counts and Matter opened in various practice areas.

Displaying Quick Tabs

2009-11-10T23:12:16Z

In Time Matters 9 and 10, Quick Tabs appear by default in the Task Panel of the left of each list, such as the Contacts List and Matters List. These instructions explain how to to display Quick Tabs along the top of the list, the old way.

Take Steps to Become More Efficient

2009-08-02T15:20:38Z

New Article:
Practice Management Assessment and Action Plan
To become more efficient, organized and profitable, start by completing a focused Practice Management Assessment. You identify the areas where you will benefits most from improvements in how you use your practice management software. Next, create a concise Action Plan with follow dates. Do it on your own or by working with us over the phone. Then implement your Action Plan on your own or with our assistance.
Download as a MS Word document to complete it on your computer Click here to download... or
Click to read more...

Receive 1234Tips by E-mail

2009-05-13T17:00:00Z

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